Frequently Asked Questions

What Is A Virtual Assistant?

Virtual Assistants (VA’s) provide administrative services for a range of clients on a freelance basis.  Services provided by virtual assistants can include answering and/or managing e-mails, secretarial and administrative tasks, bookkeeping, payroll, diary management, transcription, filing, event and travel booking and data entry.

Some virtual assistants, like myself, provide specialist services too such as internet marketing, WordPress website design and updating & desktop publishing. Virtual assistants typically work on both long and short-term contracts for their clients or are contracted on an occasional basis.

Virtual assistants typically charge an hourly rate and some charge discount a monthly retainer. When setting their fees, virtual assistants need to take account of factors such as administrative costs and other expenses, tax, National Insurance (NI), holiday pay, and the number of days they expect to work each month because they aren’t employed by you it’s not YOUR job!

Why Would I Need A Virtual Assistant?


To Save Time

Let’s not overcomplicate this. Removing something from your to-do list means you’ll have more time in your day!

That’s where the fun begins and you find you actually have time to work on your business instead of working IN IT!

A VA also has the ability to work extremely flexible.  I personally do not have any set hours of work per se (I do have my ‘office hours’) as I still have my family and children to work around but don’t let that put you off;  I don’t need to physically be present and clock in and out at a certain time and I certainly don’t need to be out of the office at 6pm
because they are locking the doors. 

I can continue my work into the early hours of the morning because I’m not confined to 4 walls or the laws of time or space…. meaning I could potentially be there for you 24/7!

To Save Money

By removing the menial yet important ‘must do’ jobs from your ‘to-do list’ allows you to concentrate on the things you WANT to do, the things you HAVE to do or the things only YOU can do. 

If you’re finding you’re spending way to much time on the small data entry jobs or email management, it probably means you won’t be earning whilst you are sorting out your graphics, replying/deleting spam emails or preparing spreadsheets right?

Outsource things out to a Virtual assistant so the jobs that can’t be done by anyone else i.e the money-making jobs or just to allow you to be with those that need you present (your family!) … can be fulfilled by you!

Not only will it allow you to concentrate on other parts of your business but it will also save you money. You needn’t worry about getting me a desk (I have my own) you needn’t worry about paying any insurances for me (again I have my own) and also why pay and contract someone for 30 hours per week when realistically you may only have 5 hours worth of work one week? Having the flexibility to customize the amount you use an assistant at any point ensures you are only paying for what you need.

Although I would hate to say goodbye; it’s a lot easier to ‘get rid’ of a virtual assistatn too over a salaried member of staff.  We are freelance/self employed so you don’t have to worry about PAYE, overheads, holidays or sick pay; you will be charged for the time spent on the work I do for you!

What Can You Do For Me?

More than you probably think but right now chances are you are the only one working on your business and who knows it inside out.

Chris Ducker recommends every entrepreneur to create a ‘3 lists to freedom’ for immense entrepreneurial success.  

These three things will help you delegate your time more effectively and boost productivity.

Here are the three things you should write down:

> Things you hate doing.
> Things you can’t do yourself.
> Things you shouldn’t be doing.

Once you’ve done that.. let’s chat!


Where are you based?

I am based in East Yorkshire in the north of England. I do a lot of my work virtually for clients all over the world however if you are local and would like to meet up then we can totally make that happen!

How much do you charge?

Some services are quoted for per task whereas some are chargeable per hour.

My ad hoc rates start at £28/hour with retainer packages that secures
my time every month available at a discounted rate by booking 5, 10 or 20 hours per month.

Isn’t that A Lot More than What I Would Pay Someone I Employed?

Perhaps on the face of it yes if you’re looking at it as an hourly rate but don’t forget:

> you don’t have to worry about paying my sick pay if I’m poorly (if I don’t do the job I don’t get paid!)
> you don’t have to worry about paying my National Insurance because I pay my own!
> you don’t have to worry about paying taxes because again I pay my own!
> you don’t have to worry about getting me a desk, or a computer, or stationery… yep you guessed it… I have my own!

Can I Just Book You For A One Off Job?

Of course! Contracted clients do take precedent so if you want to guarantee time in my diary every month then a retainer is the way to do so however ‘odd jobs’ are very much welcomed… feel free to get in touch and I can give you an estimate turnaround.

How Do I Pay?

All work, under a retainer or ad-hoc work is payment up front for the estimated duration.

Can We Chat?